Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted Yesterday
Customer Service
Full Time
USA
14USD/hour

Overview

As a Customer Service Representative at Sutherland, you will handle maintenance, collection, and liquidation activities for an assigned portfolio of accounts while providing support to customers through various inquiries.

In Short

  • Handle customer inquiries and account management.
  • Work with leading technologies and systems.
  • Competitive pay rate of $14/hour.
  • Medical, dental, and vision benefits.
  • Paid training and generous PTO.
  • Advancement opportunities with 80% of leaders promoted from within.
  • Employee discounts and health programs.
  • Work hours are Monday-Friday, 7AM-7PM CST.
  • Must have a quiet and distraction-free workspace.
  • Equipment will be provided for remote work.

Requirements

  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Ability to multitask effectively.
  • Experience in customer service.
  • Familiarity with Microsoft Office tools.
  • High school diploma or equivalent.
  • Drive to solve problems and meet goals.

Benefits

  • Competitive salary.
  • Medical, dental, and vision benefits.
  • Paid training and generous PTO.
  • Employee discounts.
  • Health and wellness programs.
  • Advancement opportunities.
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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