Bilingual HR Support Representative (German and English) - Remote

Overview

Sutherland is seeking a motivated and passionate person to join us as a Bilingual HR Support Representative with German and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

In Short

• Dive into intriguing projects for renowned global brands.
• Grow and sharpen your skills in a vibrant and supportive environment.
• Collaborate with exceptional talents on exciting initiatives.
• Receive and log HR inquiries promptly via tickets.
• Resolve queries through efficient ticketing systems.
• Address employee inquiries on policies, benefits, and more.
• Maintain high-quality service levels and adhere to processes.
• Handle sensitive information with integrity and confidentiality.
• Take ownership of query resolution and individual metrics.
• Enjoy flexibility to work remotely.

Requirements

• Excellent proficiency in German (B2 or higher).
• Good command of English (B2 or higher).
• Strong attention to detail and interpersonal skills.
• Excellent decision-making and problem-solving abilities.
• Ability to manage confidential data with strict adherence to privacy standards.
• Agility to adapt in a fast-paced, dynamic environment.

Benefits

• Long-term job security with a permanent contract.
• Additional health and life insurance coverage.
• Generous annual leave.
• Food vouchers and paid breaks.
• Competitive salary and clear career progression.
• World-class on-the-job training.
• Fully digital employee services with eSignature.
• Employee assistance program for psychological support.
• Exclusive employee discounts portal.
• Rewards and recognition for your achievements.