Product Manager, Platform - Remote

Overview

We are looking for a strategic, data-driven, and customer-focused Product Manager to drive innovation across our core platform at SugarCRM, a company dedicated to helping sales teams reach their highest potential.

In Short

• Own and maintain the product roadmap for platform capabilities.
• Drive roadmap transparency and alignment across internal teams.
• Lead planning efforts in parallel with execution.
• Manage an evolving backlog of features and enhancements.
• Oversee the end-to-end product development lifecycle.
• Gather and analyze customer insights for product improvements.
• Define and track key success metrics (KPIs).
• Align and collaborate with internal teams for seamless execution.
• Advocate for continuous process improvement.
• Engage with customers and stakeholders to validate product assumptions.

Requirements

• 3+ years of experience in product management.
• Experience with B2B SaaS products and CRM platforms.
• Strong understanding of product roadmap development and prioritization frameworks.
• Ability to balance long-term strategy with near-term execution.
• Experience with analytics and business intelligence tools.
• Strong technical acumen with APIs and data models.
• Exceptional cross-functional collaboration skills.
• Strong communication and stakeholder management skills.

Benefits

• Work-life balance and flexibility.
• Opportunities for personal and professional growth.
• Recognition as a Great Place to Work.