Technical Writer - Remote

Overview

We are looking for a Technical Writer on behalf of our client to develop and maintain technical documentation for their firewall and hotspot gateway products. In this role, you will be responsible for creating and updating the knowledge base, preparing newsletters, writing blogs on new feature launches, and providing technical write-ups for media websites. This position requires strong technical writing skills, networking and cybersecurity knowledge, and excellent command of the English language to effectively communicate complex concepts to various audiences.

In Short

• Develop, maintain, and update the knowledge base for firewall and hotspot gateway products.
• Prepare and distribute bimonthly newsletters with relevant product updates and insights.
• Write blogs and articles on new feature launches, product enhancements, and cybersecurity trends.
• Provide well-structured technical write-ups for media websites to enhance brand visibility.
• Collaborate with technical teams to document product specifications, user guides, FAQs, and troubleshooting manuals.
• Ensure that all documentation is clear, concise, and accessible to both technical and non-technical audiences.
• Stay up to date with network security, firewall technologies, and industry best practices to create relevant content.

Requirements

• Strong technical writing skills with a background in Information Technology, Cybersecurity, and Computer Networking
• Understanding of networking, firewalls, and cybersecurity principles
• Excellent English language skills for precise and engaging communication
• Ability to translate complex technical concepts into easy-to-understand documentation
• Experience with content management systems, documentation tools, and blog platforms is a plus

Benefits

• Opportunity to work with cutting-edge technology in cybersecurity.
• Collaborative work environment with technical teams.
• Professional development opportunities in technical writing and cybersecurity.