Order Entry Associate - Remote

Overview

As an Order Entry Associate at StrataBuilt, you will be responsible for accurately entering and processing customer orders into our system, supporting our commitment to operational excellence and customer satisfaction.

In Short

• Accurately enter customer orders into the order management system
• Review orders for completeness, accuracy, and compliance with company policies
• Communicate with customers and internal teams to clarify order details
• Monitor order status and follow up to ensure timely fulfillment
• Maintain organized and up-to-date records of all transactions
• Collaborate with sales, logistics, and customer service teams
• Identify and report trends in order issues or customer feedback
• Support process improvements and contribute to team efficiency
• Work in a collaborative and supportive team culture
• Flexible work environment (remote)

Requirements

• High school diploma or equivalent; associate or bachelor’s degree a plus
• Prior experience in order entry, sales support, or data entry preferred
• Excellent attention to detail and accuracy
• Proficiency with order entry or ERP systems and Microsoft Office Suite
• Strong communication and problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• Customer-focused mindset and team-oriented attitude

Benefits

• Competitive compensation and benefits package
• Opportunities for career advancement