Digital Product Analyst - Remote

Overview

The Digital Product Analyst will work with the Digital Product Manager to enhance the Service Journey through effective product vision execution and user story research.

In Short

• Work with the Digital Product Manager on sprint assets.
• Analyze customer data to identify trends and propose solutions.
• Conduct user story research to define requirements.
• Measure and report results of completed initiatives.
• Collaborate with the Design Team to ensure functionality.
• Assist with product backlog refinement and prioritization.
• Participate in Agile ceremonies like Sprint Planning and Daily Scrum.
• Validate product functionality through manual testing.
• Engage in product demonstrations with stakeholders.
• Support customer self-service features evaluation.

Requirements

• Bachelor’s degree required.
• 2 - 4 years in a Business or Product Analyst role.
• Customer-focused mindset.
• Experience in Agile delivery and design thinking.
• Familiarity with Agile tools like Jira and Confluence.
• Experience in mobile design and development.
• Certifications are a plus.

Benefits

• Competitive healthcare, dental & vision insurance.
• 401(k) matching after one year.
• Generous time off and company holidays.
• Merchandise discount.
• Learning & Development programs.
• Much more!