Customer Solutions Engineer - Remote

Overview

As a Customer Solutions Engineer at Spirion, you will play a critical role in driving company revenue by partnering with Technical Account Managers and Customer Success Managers to increase customer adoption and utilization of our technology and solutions.

In Short

• Collaborate with sales and customer success teams.
• Demonstrate product capabilities and lead technical presentations.
• Scope and execute Proof of Concept (PoC) projects.
• Partner with the enablement team for successful sales.
• Analyze customer data for insights and optimization.
• Assist in the transition from sales to professional services.
• Participate in industry events and field marketing activities.
• Maintain knowledge of product features and industry trends.
• Contribute to product development based on customer feedback.
• Drive a culture of continuous improvement.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years in a customer-facing technology role.
• Proven experience with technology demonstrations and customer engagement.
• Strong background in software solutions and sales collaboration.
• Exceptional presentation and communication skills.
• Strong problem-solving abilities.
• Excellent organizational and project management skills.
• Demonstrated capability in cross-functional collaboration.
• Proficiency in Microsoft Office Suite and virtual presentation tools.
• Familiarity with software solutions, cloud platforms, and CRM systems.
• Willingness to travel as needed.

Benefits

• Equal Opportunity Employer.
• Accommodation for applicants needing assistance.