Entry Level Client Success Specialist - Remote

Overview

This role as a Client Success Specialist involves being the main point of contact for policyholders, providing support, and ensuring a positive experience.

In Short

• Build lasting client relationships after enrollment
• Explain policy benefits and guide clients through updates or claims
• Provide clear, easy-to-understand education on coverage
• Partner with team leaders to streamline onboarding and service
• Be the trusted go-to for client support needs

Requirements

• Strong communication skills and a genuine desire to help others
• Tech-savvy and comfortable in a remote environment
• Organized, detail-oriented, and self-driven
• Customer service or insurance background is a plus (not required)
• Must be legally eligible to work in the U.S. or Canada

Benefits

• 100% remote with flexible scheduling
• Weekly pay + performance incentives
• Ongoing training and mentorship
• Clear paths for career growth
• A supportive, mission-driven team culture