Salesforce Administrator - User Support - Remote

Overview

We are seeking a certified Salesforce Administrator with a passion for user support and a knack for problem-solving. This role will primarily focus on supporting Sales Account Executives in their daily use of Salesforce, ensuring they can leverage the platform effectively to meet their goals.

In Short

• Serve as the primary point of contact for user support.
• Troubleshoot and resolve user-reported issues in Salesforce.
• Assist the Salesforce team with testing new features.
• Manipulate and manage data within Salesforce.
• Provide coaching and training to end users.
• Customize and maintain Lightning record pages and Flows.
• Ensure compliance with the Salesforce security model.
• Collaborate with stakeholders for improvements.
• Support the implementation of Salesforce CPQ.
• Work closely with cross-functional teams.

Requirements

• Salesforce Administrator Certification (ADM 201) or higher.
• Strong understanding of Salesforce security model.
• Familiarity with Sales and Service Cloud.
• Experience with reporting and dashboard creation.
• Experience with Flows and Lightning record pages.
• Excellent problem-solving skills.
• Strong communication and interpersonal skills.
• Quick learner who can adapt to new technologies.

Benefits

• Work from Home.
• Monday to Friday schedule.
• Following Philippine Holidays.