Sales Support Administrator - Remote

Overview

We are seeking a diligent and detail-oriented Sales Support Administrator at ProArch to join our dynamic team. The successful candidate will play a pivotal role in supporting our sales team, ensuring seamless operations, and maintaining high levels of customer satisfaction. This position requires excellent organizational skills, proficiency in task management, and strong communication abilities.

In Short

• Respond to Emails: Allocate dedicated time to respond to emails and generate new tasks as required, ensuring prompt and professional communication.
• Task Management: Review and complete tasks, ensuring that all past due tasks are addressed and cleared efficiently.
• Collaboration: Collaborate with Account Executives to update and review active opportunities, overdue opportunities, pre-sales tickets, active projects, and open tickets. Upload new customers to HubSpot and assist with tasks and sequences.
• UPS Labels: Generate UPS labels as needed to facilitate the shipping process.
• Reporting: Generate updated renewal reports for hardware and software, and complete any additional reporting or assist in initiatives as designated.

Requirements

• Excellent organizational skills
• Proficiency in task management
• Strong communication abilities

Benefits

• Dynamic team environment
• Opportunity to support sales operations
• High levels of customer satisfaction