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AI / GenAI Solutions Engineer - Remote

Posted 3 weeks ago
Software Development
Full Time
Worldwide

Overview

Soum is on a mission to revolutionize customer service experiences across our C2C marketplace through cutting-edge AI solutions. We’re looking for a talented AI / GenAI Solutions Engineer who will architect, build, and deploy intelligent systems that transform how we engage with millions of users.

In Short

  • Build GenAI-powered solutions for scalable business workflows.
  • Drive AI innovation by evaluating and experimenting with emerging technologies.
  • Ensure scalability and reliability of AI solutions for high-volume interactions.
  • Partner cross-functionally with various teams for impactful solutions.
  • Evangelize AI adoption and promote a culture of continuous improvement.
  • Bridge technical gaps by integrating custom-built AI platforms with GenAI tools.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • Experience in designing and deploying AI/ML systems in conversational AI.
  • Hands-on experience with GenAI tools like Gemini, ChatGPT, Claude Enterprise.
  • Strong understanding of SaaS ecosystems and API integrations.
  • Expertise in NLP/NLU and conversational AI frameworks.
  • Proficiency in Python and JavaScript for scripting and automation.
  • Experience integrating AI solutions into production systems.
  • Understanding of marketplace dynamics and user engagement in C2C environments.
  • Familiarity with RAG architectures for enhancing LLM capabilities.
  • Understanding of data privacy and ethical considerations in AI.
  • Ability to thrive in a fast-paced, dynamic environment.

Benefits

  • Opportunity to work on cutting-edge AI technologies.
  • Collaborative and fast-paced work environment.
  • Impactful role in transforming customer interactions.
SOUM logo

SOUM

SOUM is a forward-thinking technology company dedicated to delivering secure and scalable solutions for APIs, mobile applications, and cloud infrastructure. With a strong focus on cybersecurity, SOUM emphasizes the importance of identifying and mitigating security vulnerabilities through collaboration with cross-functional teams. The company is committed to maintaining best security practices and compliance while staying ahead of emerging threats in the digital landscape. SOUM values expertise in penetration testing, security analysis, and cloud security, particularly within AWS, to safeguard its assets and ensure the integrity of its systems.

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