CRM Retention Account Manager - Remote

Overview

The CRM Retention Account Manager will drive returning customer growth through retention marketing for e-commerce clients, playing a key role in scaling clients’ retention marketing strategies.

In Short

• Drive returning customer growth through retention marketing.
• Manage email and SMS campaigns and flows.
• Develop retention strategies for e-commerce clients.
• Report to the Head of CRM.
• Work remotely with options to visit the Leeds Head Office.
• Be part of a fast-growing advertising agency.
• Collaborate with a team of 40 A-Players.
• Help clients achieve their retention marketing goals.
• Embrace core values of ownership, quality, profit, and personal happiness.
• Enjoy 26 days of paid holiday.

Requirements

• Experience in CRM and retention marketing.
• Strong understanding of email and SMS marketing.
• Proven track record in e-commerce marketing.
• Ability to develop and implement marketing strategies.
• Excellent communication and collaboration skills.
• Strong analytical skills to measure campaign effectiveness.
• Ability to work independently and remotely.
• Passion for helping clients succeed.
• Alignment with company core values.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

• Competitive salary ranging from £24,000 to £35,000.
• 26 days of paid holiday.
• Opportunity to work in a dynamic and growing company.
• Flexible working environment with remote options.
• Collaborative and supportive team culture.
• Access to professional development opportunities.
• Engagement with a diverse range of e-commerce brands.
• Potential for career growth within the company.
• Participation in innovative marketing campaigns.
• Work in a values-driven organization.