Change of Tenancy Coordinator - Remote

Overview

Join us in the Change of Tenancy team and start your journey in a collaborative environment where you can grow your skills with us!

In Short

• Generation of accurate and correct statements by validating and working within Industry processes.
• Ensure the timely billing of customer accounts.
• End to end processing of an account through to successful resolution.
• Logically understanding the reasons for failures and identifying solutions.
• Handle issues distributed by the Business by working exceptions.
• Utilize a variety of systems to provide information and help to deliver a one-stop resolution to queries.
• Ability to resolve normal and more complex billing issues.
• Helping other areas of the business on an ad hoc basis and as requested by your Line Manager.

Requirements

• Analytical and problem-solving skills and ability to learn new processes quickly.
• Strong communication skills including phone work.

Benefits

• Global Impact: With offices in the UK, US, and Australia, you’ll be part of a dynamic, globally-minded team.
• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year.
• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background.