Clinical Subject Matter Expert (SME) - Remote

Overview

As a Clinical SME at SmarterDx, you will play a pivotal role in enhancing our sales and customer success initiatives, particularly in demonstrating and explaining our cutting-edge Revenue Cycle Management technology solutions to prospective clients in the healthcare sector. Your expertise as a clinician, combined with your in-depth knowledge of healthcare technology, will enable you to engage effectively with fellow clinicians, ensuring our solutions meet their specific needs and standards. You will also serve as a trusted advisor to our users, ensuring they fully understand and maximize the benefits of our platform. This is an opportunity to work on leading-edge technology in healthcare and help make a significant impact on the industry.

In Short

• Partner with Growth to articulate the value of CDI solutions during client presentations, demos, and RFPs.
• Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care.
• Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs.
• Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists.
• Work closely with Product, Engineering, and Marketing teams to provide feedback on product enhancements.
• Communicate directly with client CDI leaders to establish trust and demonstrate advanced knowledge of inpatient clinical documentation best practices.

Requirements

• Clinical Expertise: MD, RN, or another relevant clinical credential.
• Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements.
• Proven ability to engage with prospects and clients, translating clinical concepts into business impact.
• Ability to distill complex CDI topics into clear messaging for both clinical and non-clinical audiences.
• Excitement about the role AI can play in transforming CDI and revenue cycle management.

Benefits

• Medical/dental/vision benefits
• 401k
• Free One Medical membership
• Parental leave
• Remote first
• Minimal bureaucracy
• Incredible teammates!