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Learning Engagement Consultant - Remote

Posted 2 days ago
Customer Service
Full Time
Canada

Overview

The Learning Engagement Consultant at Skillsoft will manage a portfolio of projects aimed at enhancing customer learning experiences and ensuring project delivery meets quality standards.

In Short

  • Execute standard projects across multiple customers.
  • Act as a project manager ensuring quality and timeliness.
  • Consult with customers to define outcomes and project needs.
  • Facilitate live sessions and curate content for learning.
  • Provide guidance on product training and resource availability.
  • Evaluate project risks and develop contingency plans.
  • Maintain detailed project work plans and deliverables.
  • Communicate with customers regarding service engagements.
  • Limited travel required (10% annually).
  • Work outside of normal business hours may be needed.

Requirements

  • Basic knowledge of Learning and Development principles.
  • Strong consulting and analytical skills.
  • Proficiency in project management and organizational skills.
  • Intermediate skills in desktop applications (Word, Excel, etc.).
  • Accountability and ownership of responsibilities.
  • Ability to derive insights from data.
  • Effective presentation skills.
  • Experience in Learning and Development roles is a plus.
  • Familiarity with LMS or LCMS platforms preferred.

Benefits

  • Opportunity to work with leading global organizations.
  • Engage in transformative learning experiences.
  • Supportive work environment focused on growth.
  • Access to various learning resources and development tools.
  • Be part of a diverse and inclusive workplace.
Skillsoft logo

Skillsoft

Skillsoft is a leading provider of online learning, training, and talent solutions designed to help organizations and individuals unlock their potential through transformative learning experiences. With a commitment to empowering over 36 million learners, Skillsoft offers a customized, learner-centric approach to skills development across various domains, including Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. The company partners with thousands of global organizations, including many Fortune 500 companies, and features award-winning systems like the Percipio intelligent learning experience platform, which enhances learning and performance throughout the employee lifecycle.

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