Remote Night Shift Phone Operator

Overview

Join Skilled Wound Care and make a difference as a Remote Night Shift Phone Operator, where you'll be the first point of contact for clients and healthcare partners, ensuring seamless communication and exceptional service during overnight hours.

In Short

• Remote flexibility to work from home.
• Impactful role connecting patients and healthcare professionals.
• Be part of a growing company committed to exceptional patient care.
• Efficiently manage incoming calls and direct them appropriately.
• Maintain professional communication with patients and healthcare teams.
• Accurately record and relay messages for effective communication.
• Demonstrate knowledge of healthcare terminology and procedures.

Requirements

• 1+ year of experience in a customer service call center environment.
• Preferred 1+ year of experience in a healthcare setting.
• Exceptional verbal and written communication skills.
• Impeccable telephone etiquette and customer service skills.
• Ability to work independently in a remote environment.
• Availability for consistent graveyard/night shift hours.
• Reliable high-speed internet and a quiet home office environment.

Benefits

• Work from the comfort of your home.
• Be part of a dynamic and expanding organization.
• Make a significant impact in patient care.