Outbound Call Agent (Non-sales) - Remote

Overview

The Outbound Call Agent role at Sirius Support involves conducting outbound calls to gather survey data, requiring strong communication skills and a proactive attitude in a fully remote environment.

In Short

• Conduct outbound calls to gather survey data.
• Handle objections professionally to ensure survey completion.
• Accurately enter survey responses with attention to detail.
• Prior experience in customer service or survey support is required.
• Ability to think quickly and respond effectively to dynamic situations.
• Concise communication skills to articulate survey questions.
• Proficient typing skills for efficient data entry.
• Flexibility to work on rotating shifts as needed.
• Strong interpersonal skills and resilience during repetitive tasks.
• Passion for political campaigns and public opinion research.

Requirements

• Stable internet connection of at least 50 Mbps.
• A laptop or desktop with at least 8GB of RAM.
• A webcam and headset.
• A quiet place to work.
• Excellent command of the English language.

Benefits

• Opportunity to work in a truly global, remote organization.
• Exposure to multi-disciplinary areas and hands-on experience.
• Regular feedback and coaching to help you learn and improve.
• Encouragement of work-life balance and employee development.
• A supportive and inclusive remote work culture.