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Deliverability Advocacy Specialist - Remote

Posted 1 week ago
Sales / Business
Full Time
USA

Overview

Sinch Email is looking for a Deliverability Advocacy Specialist to join our growing team! This role is crucial to ensuring our customers are happy and have the best delivery possible on the Mailgun and Mailjet email platforms. As a member of this team, you will be an advocate for email practices to teammates, customers and the email community, while resolving reputation issues on our platforms.

In Short

  • Cultivate and nurture relationships with key industry stakeholders.
  • Represent Sinch Email at industry events such as M3AAWG.
  • Collaborate with Deliverability Services teams for client support.
  • Produce insightful deliverability-related content with the Marketing team.
  • Work with the Reputation Engineering team to improve the platform.
  • Measure and improve the reputation of the sending infrastructure.
  • Investigate and remediate delivery issues with various stakeholders.

Requirements

  • Experience in email deliverability and advocacy.
  • Strong communication and relationship management skills.
  • Ability to collaborate with multiple teams.
  • Proficiency in content creation for various mediums.
  • Knowledge of reputation management in email systems.

Benefits

  • Opportunity to work with a growing team.
  • Engagement in industry events and communities.
  • Contribute to innovative projects and improvements.
Sinch logo

Sinch

Sinch is a leading communications platform that connects businesses and individuals through innovative tools for personal engagement. With a strong focus on enhancing customer experiences, Sinch partners with both global enterprises and local startups, providing them with reliable mobile messaging, voice, and email solutions. The company is recognized for its pioneering role in cloud communications, handling an impressive 25 billion API calls annually. Sinch's commitment to security and integrity is evident in its proactive approach to combating fraud and spam across its messaging platforms, ensuring a safe and engaging environment for users.

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