Sr. Field Service Technician - Remote

Overview

The Sr. Field Service Technician will perform installation and provide on-demand service and training for various industrial equipment, requiring travel within the OR, WA, and ID regions.

In Short

• Fully remote position based in OR, WA, or ID.
• Install and service industrial equipment.
• Daily travel with frequent overnight stays.
• Document service activities and expenses accurately.
• Diagnose and troubleshoot equipment breakdowns.
• Provide technical support and training to technicians.
• Communicate effectively with customers and stakeholders.
• Maintain safety protocols and report unsafe conditions.
• Prepare non-conformance reports and service bulletins.
• Assist in managing inventory and sourcing parts.

Requirements

• High School Degree or Technical Degree.
• 4-5 years of relevant experience.
• Electrical and mechanical background.
• Proficient in reading blueprints and schematics.
• Intermediate knowledge of PLCs.
• Skills in Microsoft Office (Word, Excel, Outlook).
• Strong customer focus and decision-making abilities.
• Ability to work independently and as part of a team.
• Results-oriented with good process management skills.
• Resourceful and effective communicator.

Benefits

• Comprehensive benefits package including health, dental, and vision.
• 401(k) plan with company match.
• Paid time off and life insurance.
• Wellness perks and more.
• Benefits start the month following the hire date.