Technology Operations Lead - Remote

Overview

The Technology Operations Lead at Sherpa° will play a critical role in driving the effectiveness of our Operations through Technology. You will lead initiatives to enhance our tools, systems, and processes, ensuring they meet the needs of our team, and exploring the cutting edge of technology including Artificial Intelligence.

In Short

• Lead the planning, implementation, and management of technology that enhances operational effectiveness.
• Ensure compliance with industry regulations and best practices in travel technology.
• Independently manage technical onboarding, offboarding, and hardware support for Apple devices.
• Provide training and support to team members on technologies and processes.
• Maintain and administer technology systems.

Requirements

• Drive the strategic direction for technology operations.
• Collaborate with vendors and teams to create seamless digital experiences.
• Work closely with cross-functional teams to gather insights and feedback.

Benefits

• Innovative work environment focused on customer satisfaction.
• Opportunity to lead technology initiatives.
• Work with cutting-edge technologies including AI.
• Be part of a mission-driven team.
• Flexible working conditions.