Technical Author - Remote

Overview

The Technical Author plays a crucial role in helping our customers create and maintain safer buildings by providing technical expertise to both internal and external stakeholders, researching, and writing technical content to continually develop and expand the dynamic SFG20 library of maintenance schedules.

In Short

• Carry out research to produce high-quality technical maintenance-related content.
• Create and revise SFG20 maintenance schedules to align with industry changes.
• Conduct thorough reviews and edits of technical documents.
• Collaborate with subject matter experts for accuracy in technical content.
• Participate in product design reviews from a documentation perspective.
• Provide technical advice to colleagues and external parties.
• Organise and manage document repositories for easy access.
• Implement version control and document management best practices.
• Test documentation against practical use cases for usability.
• Stay updated on developments in the building services sector.

Requirements

• Demonstrable experience in the construction industry and facilities management.
• Strong understanding of engineering principles and legislative requirements.
• Excellent technical writing and communication skills.
• Familiarity with building handover documentation.
• Ability to interpret legislation and work with maintenance schedules.
• Strong communication skills for varied client base.
• Understanding of user needs for tailored documentation.
• Flexible and organised in managing multiple documents.
• Proficiency in Microsoft Office and Adobe Acrobat.

Benefits

• 26 days holiday + Bank holidays + buy up to 5 days.
• Private Medical insurance with BUPA.
• Remote/Hybrid first policy.
• Employee Assistance programme with WeCare.
• Enhanced family leave.
• Gym Discounts.
• And more!