Special Loans Processor - Remote

Overview

The Special Loans Processor is responsible for managing and efficiently processing department duties and tasks over various functions including assumptions, recasts, construction loans, renovation loans, ARM loans, etc. The role requires high attention to detail and prioritization skills, knowledge of loan servicing, ability to manage large volumes, and understanding of compliance and industry regulations. The processor will work closely with internal teams, legal departments, and external clients to ensure efficient servicing and resolution of these loans.

In Short

• Receives, reviews and evaluates requests regarding Special Loans functions.
• Maintains and follows procedures outlined by investors and clients.
• Processes various loan maintenance tasks.
• Responds to internal and external client inquiries.
• Completes tasks within department and investor guidelines.
• Adapts to change productively.
• Communicates effectively verbally and in writing.
• Provides superior customer service.
• Manages time effectively to meet deadlines.
• Performs additional responsibilities as needed.

Requirements

• Experience with MSP platform.
• Flexibility with scheduling, including weekends.
• Experience in multiple areas of loan processing.
• High School Diploma.

Benefits

• Community-oriented work environment.
• Opportunity to work with a diverse clientele.
• Potential for career growth within the company.
• Supportive team atmosphere.