Hotel Software Support Consultant - Remote

Overview

We are looking for a Hotel Software Support Consultant to join our team at Septeo Solutions Hospitality, where you will be responsible for providing support to our hotel clients and ensuring their satisfaction with our software solutions.

In Short

• Join a fast-growing software company in Europe.
• Work with a dedicated customer service team.
• Support hotel clients throughout the product lifecycle.
• Analyze and resolve client requests effectively.
• Participate in software evolution by identifying client needs.
• Provide training and advice on software usage.
• Build strong relationships with clients to ensure satisfaction.
• Manage the setup and configuration for new clients.
• Opportunity for a versatile role with increasing responsibilities.

Requirements

• Minimum 3 years of experience in hospitality or tourism.
• Familiarity with reservation software and channel managers.
• Strong customer relationship skills.
• Proficient in Excel.
• Ability to work autonomously and in a team.

Benefits

• Personalized training and internal mobility opportunities.
• Engage in themed events and team-building activities.
• Join a collective that values equality, diversity, and inclusion.