Administrative Associate - Remote

Overview

The Administrative Associate at Sentara Independence Emergency Department provides essential clerical support and manages patient interactions to ensure high-quality care.

In Short

• Full-time role, Monday through Thursday from 4 p.m. to Midnight.
• Responsible for clerical support and managing patient records.
• Schedules appointments and handles patient inquiries.
• Collaborates with medical staff and management.
• First point of contact for patients and visitors.
• Requires excellent customer service skills.
• One year experience in a medical environment or related field required.
• High school diploma or equivalent required.
• Market-competitive compensation packages offered.
• Benefits include medical, dental, vision plans, and more.

Requirements

• One year experience in a medical environment or related field.
• Completion of healthcare-related certificate program.
• Higher education or transferable skills from customer service roles.
• High school diploma or equivalent.
• Strong customer service skills.
• Ability to manage patient records and inquiries.
• Clerical support experience preferred.
• Ability to work in a team-oriented environment.
• Excellent communication skills.
• Ability to handle multiple tasks simultaneously.

Benefits

• Medical, Dental, Vision plans.
• Adoption, Fertility, and Surrogacy Reimbursement up to $10,000.
• Paid Time Off and Sick Leave.
• Paid Parental & Family Caregiver Leave.
• Emergency Backup Care.
• 401k/403B with Employer Match.
• Tuition Assistance – $5,250/year.
• Student Debt Pay Down – $10,000.
• Reimbursement for certifications and free access to CEUs.
• Legal Resources Plan.