Remote Otter LogoRemoteOtter

Veterinary Office Assistant (Receptionist / Client Service) - Remote

Posted 19 hours ago
Customer Service
Full Time
Brazil
$1,250 - $1,500 USD/month

Overview

The Veterinary Office Assistant will support busy veterinary clinics by managing client communications, scheduling, and administrative tasks in a remote setting.

In Short

  • Full-time remote position supporting veterinary clinics.
  • Act as the first point of contact for pet owners.
  • Handle calls, schedule appointments, and manage follow-ups.
  • Deliver a calm and supportive client experience.
  • Maintain accurate client and patient records.
  • Requires strong communication skills and attention to detail.
  • Experience in customer service and scheduling roles preferred.
  • Fluent in English; Spanish is a plus.
  • Must have a reliable remote setup with stable internet.
  • Available to work in U.S. time zones.

Requirements

  • 3+ years of experience in customer service or similar roles.
  • Experience in veterinary or medical environments preferred.
  • Strong phone presence and ability to manage high call volumes.
  • Comfortable using CRM and scheduling tools.
  • High attention to detail and strong organizational skills.
  • Fluent English (spoken and written).
  • Reliable remote work setup.
  • Available for full-time work in U.S. time zones.

Benefits

  • Opportunity to build a long-term remote career.
  • Supportive work environment with integration into daily operations.
  • Work with a growing U.S. service business.
Scalesource logo

Scalesource

Scalesource is a prominent player in the fencing industry, recognized as one of the nation's leading companies providing high-quality residential and commercial fencing solutions. The company prides itself on its professionalism, efficiency, and unwavering commitment to customer satisfaction, ensuring a seamless experience from the initial contact through to the final installation. With a focus on delivering exceptional service, Scalesource is dedicated to building long-term relationships with its customers while maintaining a supportive and organized work environment for its team.

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