Outbound Telemarketer - Remote

Overview

The Outbound Telemarketer will support the client’s home and auto insurance sales operation through high-volume outbound calling and live transfer delivery. This is a structured, script-driven role focused on speed, consistency, and performance, designed for professionals who thrive in fast-paced call environments and are comfortable with repetitive execution and clear targets.

In Short

• Make 400–500 outbound calls per day using an auto-dialer.
• Follow approved scripts to qualify prospects for home and auto insurance.
• Deliver qualified live transfers to licensed U.S.-based insurance agents.
• Meet or exceed monthly live transfer benchmarks.
• Maintain consistency, professionalism, and energy across high call volumes.
• Accurately disposition calls and follow established SOPs.
• Adhere strictly to scripts, call flows, and training guidelines.
• Communicate clearly with trainers and team leads regarding performance and issues.
• Proven experience in telemarketing or high-volume call center environments.
• Reliable internet connection and ability to pass a technical setup test.

Requirements

• Proven experience in telemarketing or high-volume call center environments.
• Experience working with scripted outbound calling.
• Prior insurance experience (home and/or auto) is a plus.
• Experience with live transfer sales models is a plus.
• Clear, fluent English with strong comprehension and communication clarity.
• Ability to maintain pace and quality during long call blocks.
• Comfort working in a metrics-driven, highly structured environment.
• Familiarity with Five9 or Ricochet 360 is a plus.

Benefits

• This role offers a clear performance-based path for professionals who excel in high-volume outbound environments.
• Structured training with defined benchmarks.
• Commission tied directly to results.
• Opportunity for accountability and execution-focused work.