Business Systems Manager - Remote

Overview

As the Business Systems Manager, you will play a pivotal role in shaping and overseeing our revenue and business systems across various departments, collaborating closely with Engineering, Data, and Finance to drive effectiveness and efficiency.

In Short

• Develop and implement a comprehensive strategy for integrating and optimizing systems.
• Manage and enhance all business systems including CRM and marketing automation platforms.
• Collaborate with various operations teams to align systems with department goals.
• Identify and implement process improvements for efficiency and scalability.
• Manage relationships with software vendors and service providers.
• Ensure compliance with data protection regulations and company policies.
• Assist in developing and managing the budget for business systems.
• Lead change management initiatives for new systems and processes.

Requirements

• Experience with Salesforce, Gainsight, HubSpot, and other SaaS systems.
• Strong understanding of SaaS business models.
• Excellent project management skills.
• Strong systems thinking and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Benefits

• Opportunity to shape critical business infrastructure.
• Work with supportive, high-performing teams.
• Encouragement of training and learning opportunities.
• Reward for initiative and innovation.