Senior Terminal Operations Coordinator - Remote

Overview

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals:

• Advance Airport Development
• Transform the Customer Experience
• Optimize Ongoing Business
• Cultivate Our Culture

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

In Short

• Oversee terminal operations and ensure compliance with safety and security requirements.
• Lead stakeholder coordination and tenant projects.
• Manage service contracts and facility maintenance.
• Supervise, mentor, and develop staff.
• Enhance passenger experience and optimize terminal efficiency.
• Respond to incidents and analyze operational data.
• Driving throughout the SAN campus for operational needs.
• Collaborate with regulatory agencies for compliance.
• Identify opportunities for operational improvements.
• Support both in-office collaboration and remote productivity.

Requirements

• Strong leadership and problem-solving abilities.
• Knowledge of security and safety requirements.
• Effective communication and customer focus.
• Critical thinking and analytical skills.
• Ability to adapt to evolving situations.
• Experience in program management and customer service.
• Relationship-building with stakeholders.
• Technology proficiency for communication and data management.

Benefits

• 14 paid holidays and 18 – 33 days of vacation (PTO).
• Parental and child care benefits.
• Tuition reimbursement.
• Retirement plan options including a pension plan.
• Employer-funded Lifestyle Spending Account.
• Access to on-site gyms and fitness classes.
• Financial wellness advisors.
• Monthly fruit deliveries and fitness discounts.
• Rewards for volunteer time.
• Stunning views from the workplace.