Product Management Director, Salesforce Success Plans for M&As - Remote

Overview

The Product Management Director for Salesforce Success Plans will lead the management of Customer Success Plans for acquisitions, ensuring that customers have the right resources to succeed with Salesforce products.

In Short

• Lead the Customer Success Plans portfolio for acquired companies.
• Understand customer needs and assess the Success Plans portfolio.
• Develop business cases for launching Success Plans.
• Collaborate with various stakeholders across Salesforce.
• Conduct customer research and develop offer strategies.
• Create detailed financial models and transition plans.
• Produce concise presentations for senior leadership.
• Demonstrate thought leadership in offer strategy.
• Work within a flexible office environment.
• Drive discussions with senior executives.

Requirements

• 10+ years of management consulting experience.
• Ability to break down complex problems and drive decisions.
• Strong communication skills across all organizational levels.
• Experience leading cross-functional teams.
• Customer-focused and self-organized.
• Experience in Salesforce products is preferred.
• M.B.A. is preferred.
• Prior product management experience in SaaS or B2B software.
• Experience in support or services product management.
• Ability to create focused work products and presentations.

Benefits

• Extraordinary enablement and training opportunities.
• Exposure to executive leaders.
• Access to leadership development programs.
• Volunteer opportunities.
• Comprehensive benefits package including health and wellness.
• Flexible work environment.
• Employee stock purchasing program.
• Time off programs and parental leave.
• 401(k) plan.
• Support for mental health.