Concierge - AI Trainer - Remote

Overview

Join our client's team as a Concierge and AI Trainer, where you'll be instrumental in developing the next generation of AI models tailored to hospitality services. In this role, you'll leverage your expertise in concierge services to train AI systems, providing comprehensive guidance on guest assistance, service delivery, and hospitality standards.

In Short

• Analyze and review AI-generated responses related to concierge services.
• Create realistic training scenarios and sample dialogues for AI training.
• Document best practices for guest service and special requests.
• Collaborate with AI development teams to enhance AI interactions.
• Monitor and assess AI performance in hospitality tasks.
• Stay informed on industry trends and guest expectations.
• Work independently in a remote environment.
• Passion for technology and guest service.
• Strong communication and organizational skills.
• Experience in a guest-facing role is required.

Requirements

• Proven experience as a concierge or similar role.
• Strong written and verbal communication skills.
• Ability to articulate complex service workflows.
• Familiarity with arranging transportation and services.
• Strong organizational skills for tracking AI feedback.
• Comfortable working independently and collaboratively.
• Certification from a hospitality association is preferred.
• Experience in training or mentoring others is a plus.
• Interest in AI training or technology development.

Benefits

• Work in a remote and distributed team environment.
• Opportunities for learning and growth.
• Challenging projects with autonomy.
• Collaborate with professionals and specialists.
• Be part of a startup studio with innovative goals.