Concierge - Remote

Overview

The Concierge at JLL plays a crucial role in ensuring a positive first impression for visitors, enhancing their experience through excellent customer service and local knowledge.

In Short

• Ensure a welcoming and professional appearance at all times.
• Provide immediate assistance and information to guests.
• Maintain cleanliness and organization in the work area.
• Have thorough knowledge of local attractions and transportation.
• Follow the “One Stop Shopping” policy for visitor convenience.
• Listen carefully to visitors to understand their needs.
• Maintain a professional demeanor and tone at all times.
• Adhere to uniform standards and personal grooming.
• Assist visitors with recommendations and local events.
• Ensure proper posture and visibility to guests in the lobby.

Requirements

• Excellent customer service skills.
• Strong communication skills in English.
• Ability to provide local knowledge and directions.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment.
• Experience in hospitality or customer service is a plus.
• Willingness to learn about the Fynn Asoke project.
• Ability to remain calm and composed under pressure.
• Strong attention to detail.
• Team player with a positive attitude.

Benefits

• Opportunity to work in a dynamic environment.
• Career growth and development opportunities.
• Supportive team culture.
• Access to training and resources.
• Competitive salary and benefits package.