Senior Business Operations Manager - Remote

Overview

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

In Short

• Join Rula’s Business Operations team as a Sr. Business Operations Manager.
• Own strategic and operational projects across the organization.
• Work on initiatives to reduce provider cancellations and increase referral volume.
• Collaborate with executives to achieve company OKRs.
• Utilize data and qualitative insights for project decisions.
• Manage complex cross-functional initiatives.
• Bring strong analytics and strategic thinking skills.
• Operate at all levels from project scoping to execution.
• Support the company’s operating system and planning cycles.
• Work in a remote-first environment with flexibility.

Requirements

• Bachelor’s degree from an accredited 4-year institution.
• 7+ years of experience in management consulting or Business Operations.
• Advanced proficiency with GSheets/Excel and familiarity with SQL.
• Excellent written and verbal communication skills.
• Experience building trust and collaborating with stakeholders.
• Able to thrive in a dynamic environment.

Benefits

• 100% remote work environment with flexible hours.
• Attractive pay and full transparency of pay ranges.
• Comprehensive health benefits including medical, dental, and vision.
• 401(k) plan access for future savings.
• Generous time-off policies including company-wide shutdown weeks.
• Paid parental leave for all parents.
• Employee Assistance Program for mental and physical health support.
• Home office stipend for workspace setup.
• Quarterly department stipend for team activities.
• Wellness events and community resource groups.