Project Manager - Remote

Overview

The Project Manager will act as the key liaison between clients and the Creative/Production team, managing various projects to ensure client satisfaction and service excellence.

In Short

• Act as primary liaison between clients and production teams.
• Apply knowledge of catalog/retail and print production workflows.
• Establish excellent customer relations through effective communication.
• Manage and optimize projects, ensuring timely execution.
• Demonstrate understanding of project management and creative services.
• Conduct client meetings and status calls.
• Maintain project milestones and budgets.
• Track quality metrics and strategize for client loyalty.
• Train other employees as needed.
• Participate in special projects as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 5 to 7 years of project management experience.
• Background in the creative or print industry preferred.
• Excellent Mac computer skills and ability to learn new software.
• Proactive, collaborative, and driven to achieve excellence.
• Experience with continuous improvement tools.
• Strong organizational and time-management skills.
• Proven track record in client relationship management.
• Superior presentation and communication skills.
• Ability to manage multiple projects in a dynamic environment.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and voluntary supplemental insurance.
• Parental leave and adoption assistance.
• Tuition assistance and employer/partner discounts.