Senior Product Designer, Patient Experience - Remote

Overview

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care.

In Short

• Join a team working on patient-facing surfaces.
• Design experiences of significant scope and complexity.
• Collaborate with product management, engineering, and clinical teams.
• Focus on designing for scale and user-centric solutions.
• Own every aspect of the product design process.
• Develop a deep understanding of users through studies.
• Iterate on designs based on user feedback.
• Maintain high standards for UX and visual design excellence.
• Advocate for patient-centric thinking in design.
• Work in a dynamic environment with shifting priorities.

Requirements

• 5+ years of experience in digital product design.
• Ability to learn quickly in a complex ecosystem.
• Experience in a rapid release environment.
• Strong collaboration and communication skills.
• Comfort with shifting priorities.
• Design maturity in setting UX vision.
• Experience with systems thinking in design.
• Proven track record of driving impact through design.
• Curiosity and commitment to skill development.

Benefits

• Full medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA.
• 401(k) with company match.
• Flexible PTO.
• Wellbeing and learning reimbursements.
• Paid parental leave and fertility benefits.
• Pet insurance.
• Student loan refinancing.
• Virtual resources for mindfulness and fitness.