Content Designer (Contract) - Remote

Overview

Rightpoint, a Genpact (NYSE: G) company, is where human experience and advanced technology solutions converge to create transformative business outcomes. As a digital experience agency and technology powerhouse, we specialize in translating user insights into scalable, platform-driven solutions. In partnership with leading technology providers, we help organizations accelerate growth through platform innovation and experience-led transformation.

In Short

• Lead and deliver content strategy for digital experiences such as websites, intranets, knowledge bases, and commerce platforms.
• Conduct content audits, gap analyses, and migration plans, defining content maps, taxonomies, and metadata frameworks.
• Translate business requirements and user needs into effective, user-centered content strategies.
• Partner closely with UX and visual design teams to create engaging, accessible, and scalable content experiences.
• Collaborate with product owners, data teams, and business stakeholders to align on content approach, gain consensus, and deliver measurable results.
• Use data and analytics to inform recommendations and guide continuous improvement.
• Identify content types, attributes, and metadata to support structured and reusable content.
• Develop author training, governance documentation, and other support materials.
• Stay up to date on emerging tools and technologies in AI-assisted authoring and agentic experiences, including Microsoft Copilot and Copilot Studio.

Requirements

• 5+ years of experience in content strategy, content design, or content management (agency or consulting background preferred).
• Strong understanding of user-centered design and how content strategy elevates the overall digital experience.
• Hands-on experience with major content management systems—especially SharePoint, Adobe Experience Manager, Optimizely, or Sitecore (headless/structured content a plus).
• Familiarity with SEO best practices, analytics, and data-informed strategy.
• Excellent communication and storytelling skills; confident leading conversations with clients and cross-functional teams.
• Detail-oriented and self-directed; able to manage multiple priorities in a fast-paced project environment.
• A collaborative, curious mindset and desire to continue learning as tools and technologies evolve.

Benefits

• This is a contract-based role, with potential for repeat or extended engagements based on team needs and fit.
• Remote-friendly; must be available to collaborate with teams and clients in U.S. time zones.
• Project duration and hours will vary by engagement.