Knowledge Engineer - Remote

Overview

The Knowledge Engineer position at Revalize involves developing and maintaining complex product knowledge bases, providing customer support, and executing project implementations.

In Short

• Part of a professional services team focused on customer solutions.
• Responsible for analyzing and delivering solutions for customer products.
• Manage multiple tasks and document troubleshooting steps.
• Provide excellent customer service and support.
• Lead implementation activities and conduct customer meetings.
• Collaborate with internal teams for technical support.
• Some travel may be required.
• Must work well independently and under supervision.
• Strong analytical and technical background is essential.
• Requires a Bachelor’s degree in mechanical engineering or related field.

Requirements

• Bachelor’s degree in mechanical engineering or related major.
• Technical aptitude and ability to learn new software quickly.
• Exceptional interpersonal, presentation, and communication skills.
• Strong analytical and technical background.
• Highly organized and able to work under pressure.
• Ability to work independently and collaboratively.
• Excellent problem-solving and research skills.
• Must show good judgment, initiative, and resourcefulness.
• Leadership skills are a plus.
• Willingness to accept responsibility.

Benefits

• PTO, Sick and Parental Leave.
• Medical, Dental, and Vision Insurance.
• 401(k) Plan and Health Savings Account.
• Life Insurance and Employee Assistance Program.
• Bonus eligible position.