Premium Audit Trainer and Mentor - Remote

Overview

The Premium Audit Trainer and Mentor supports delivering education, training, and ongoing support for our Premium Services Audit team members. This role functions as both a trainee and a mentor, actively instructing in the Learning Academy Class while also providing one-on-one mentoring, answering audit inquiries, and supporting continuous auditor development.

In Short

• Deliver live, structured training sessions via Zoom as an instructor for the Learning Academy.
• Engage trainees throughout the full training cycle using a mix of lectures, videos, and interactive instruction.
• Adapt training methods to meet diverse learning styles and individual auditor needs.
• Complete and review a variety of audits (virtual, phone-based, or on-site).
• Provide audit support during high-volume periods or when other instructors are unavailable.
• Respond to audit-related inquiries via the team email queue.
• Collaborate with team members to ensure seamless training and audit processes.
• Maintain and update Learning Management System (LMS) content.
• Incorporate trainee and team feedback to continuously improve training curriculum.
• Contribute to a positive, respectful team culture.

Requirements

• High School Diploma or equivalent required.
• 2-5 years of experience working in premium auditing required.
• 1-2 years of training and instruction required.
• Proven ability to deliver engaging and effective presentations.
• Strong written and verbal communication skills.
• Fluent in Microsoft Office products.
• Process-focus and strong attention-to-detail.

Benefits

• Generous PTO plan with paid holidays + floating holidays.
• 100% paid Employee Healthcare on Day 1.
• Eligible for all medical, dental, and vision benefits on Day 1.
• 401k with employer match, vested on Day 1.
• Opportunity to work for a growing, global organization.
• Ability to engage with clients and internal partners to make an impact.
• Organization-wide focus on growth and development.