Program Delivery Manager - Remote

Overview

Resource Innovations is on the lookout for an enthusiastic Program Delivery Manager to become a vital part of our expanding team in New England! In this exciting role, you'll be at the forefront of strategy and decision-making for the Delivery team across all assigned contracts. With complete ownership of program execution, you'll foster and manage relationships with utility clients while collaborating seamlessly with internal teams to consistently surpass our clients’ expectations. A solid background in project management, operational excellence, and client satisfaction will be pivotal for your success in this role. This position offers great visibility within the organization and is integral to our growth in the Northeast region.

In Short

• Lead strategy and decision-making for the Delivery team.
• Manage relationships with utility clients.
• Collaborate with internal teams to exceed client expectations.
• Proactively identify risks and develop mitigation strategies.
• Lead process improvement initiatives for timely delivery.
• Mentor and develop program team members.
• Foster a culture of accountability and professional growth.
• Ensure effective resource management.
• Drive transformative change in energy efficiency.
• Other duties as assigned.

Requirements

• Solid background in project management.
• Experience in operational excellence.
• Strong client satisfaction focus.
• Ability to lead cross-functional teams.
• Excellent communication skills.
• Proven risk management abilities.
• Experience in energy efficiency or related fields.

Benefits

• Opportunity to work in a dynamic, women-led firm.
• Impactful work in energy transformation.
• Professional growth and development opportunities.
• Collaborative and supportive team environment.