Cargo Claims Adjuster - Remote

Overview

A Cargo Claims Adjuster is responsible for managing claims, providing customer service, and ensuring compliance with regulations while working in a tech-driven environment.

In Short

• Handle customer inquiries and claims processing.
• Manage an inventory of claims and triage critical cases.
• Provide high-quality customer service to policyholders.
• Gather information to initiate claims and explain policies.
• Coordinate repairs and assist with rental reimbursements.
• Ensure compliance with state regulations and procedures.
• Communicate with involved parties and negotiate settlements.
• Contribute to the development of claims guidelines.
• Engage in learning opportunities for continuous development.
• Work in a remote-first environment with a focus on empathy.

Requirements

• Bachelor's degree preferred.
• Minimum of 5 years of experience in commercial cargo claims.
• Active adjuster license(s) and willingness to obtain more.
• Knowledge of state regulations and policy provisions.
• Ability to analyze claims data and make decisions.
• Motivated by problem-solving and continuous learning.

Benefits

• Generous health insurance package.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy.
• Generous family leave policy.
• Work from anywhere for better work-life balance.
• Quality technology equipment provided.