Onboarding & Training Coordinator - Remote

Posted 2 days ago

Customer Service

Full Time

USA

$65000 - $75000/year

Overview

As an Onboarding & Training Coordinator at RentEngine, you will be responsible for onboarding new customers and training them on the RentEngine platform, ensuring they have a seamless experience as they begin using our services.

In Short

Onboard new customers and train them on the RentEngine platform.
Check in with new customers to help answer technical questions and share best practices.
Build systems for onboarding more leasing teams to RentEngine.
Shape product direction based on customer feedback.
Work fully remote in American timezones.
1-3 years experience in leasing or property management preferred.
Strong communication skills and attention to detail required.
Competitive salary in the range of $65k to $75k.
Equity and employer-sponsored health insurance included.
Unlimited PTO offered.

Requirements

1-3 years in leasing or property management.
Enjoys daily customer interactions.
Meticulously detail-oriented.
Aims to deliver a top-notch experience to clients.

Benefits

Competitive base salary ($65-$75k).
Equity opportunities.
Employer-sponsored health insurance.
Unlimited paid time off.

RentEngine

RentEngine is an innovative startup founded in 2025 that streamlines the apartment rental process for leasing teams across 45 states. With a focus on rapid growth, the company is expanding at a rate of 15% per month and operates with a lean team of 15 individuals. RentEngine emphasizes a high-ownership culture where every team member contributes directly without the constraints of middle management. The company is dedicated to delivering exceptional customer experiences and continuously enhances its platform with daily feature updates. RentEngine values agency, curiosity, and attention to detail in its employees, fostering an environment where individuals can learn quickly and take on significant responsibilities.

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