Walmart Customer Service & Data Entry Specialist - Remote

Overview

We are looking for a Customer Service & Data Entry Specialist to manage Walmart orders, process data accurately, and ensure exceptional customer support.

In Short

• Order Processing: Enter, update, and verify Walmart orders, ensuring accuracy.
• Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone.
• Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
• Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
• Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Walmart Seller Account.
• Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
• Account Monitoring: Track Walmart account performance, report discrepancies, and optimize workflows.

Requirements

• Experience in Walmart Seller Central or e-commerce order processing.
• Strong proficiency in data entry with high accuracy and attention to detail.
• Excellent customer service skills with experience in chat, email, and phone support.
• Knowledge of inventory management and order tracking systems.
• Familiarity with e-commerce platforms like Amazon, eBay, and Shopify (a plus).
• Proficiency in Microsoft Office, Excel, and Google Sheets for tracking sales and reports.
• Ability to multi-task and prioritize tasks in a fast-paced environment.
• Strong written and verbal communication skills in English.
• Problem-solving mindset to handle complaints and order discrepancies.

Benefits

• Flexible working hours.
• Opportunity to work remotely.
• Engaging work environment.
• Professional development opportunities.
• Health benefits.
• Access to e-commerce training resources.
• Team-building activities.
• Performance bonuses.
• Supportive management.
• Work-life balance initiatives.