Order Entry Specialist - Remote

Overview

The Order Entry Specialist is responsible for recording customer information and processing orders efficiently, ensuring accurate payment collection and order fulfillment.

In Short

• Recording customer information to process orders
• Completing fields such as name, address, and item number
• Inputting data into a central database
• Informing customers of prices and collecting payments
• Setting up payment plans when necessary
• Ensuring accuracy of payment information
• Processing orders and distributing receipts
• Informing customers of expected delivery dates
• Following up on orders
• Handling complaints regarding unfulfilled orders
• Checking inventory control

Requirements

• Proficient in data entry and database management
• Strong customer service skills
• Attention to detail
• Ability to handle complaints professionally
• Experience with payment processing

Benefits

• Competitive salary
• Opportunities for career growth
• Work in a supportive team environment