Cold Calling and Customer Service Representative - Remote

Overview

We are seeking a dynamic and enthusiastic Cold Calling and Customer Service Representative to join our remote team. The ideal candidate is a skincare enthusiast with a warm personality, excellent communication skills, and a passion for building long-term customer relationships.

In Short

• Cold calling prospective clients in the skincare industry.
• Providing excellent customer service and answering product questions.
• Conducting monthly check-ins with existing clients.
• Processing and managing incoming orders.
• Maintaining detailed records of client interactions using CRM tools.
• Demonstrating a passion for skincare and professional products.
• Exhibiting excellent verbal and written communication skills.
• Working independently in a remote setting.
• Previous experience in cold calling or sales is preferred.
• Bringing warmth and empathy to client interactions.

Requirements

• Passion for skincare and familiarity with products.
• Excellent communication skills in English.
• Warm and approachable demeanor.
• Ability to manage time effectively.
• Experience in cold calling or customer service.

Benefits

• Work from home flexibility.
• Opportunity to build long-term customer relationships.
• Engagement with a passionate team.
• Potential for career growth in the skincare industry.