Senior Sales Development Associate - Remote

Overview

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

In Short

• Lead, coach, and motivate the sales development team to consistently achieve or exceed lead generation and qualification targets.
• Monitor team performance using KPIs and provide actionable feedback through regular 1:1s and performance reviews.
• Oversee the qualification of leads and ensure smooth handover to the sales team in line with the sales funnel stages.
• Conduct onboarding, training, and continuous coaching sessions to improve the sales development skills and productivity.
• Ensure accurate and timely data entry in the CRM and maintain high standards of data hygiene.
• Analyze team metrics and contribute to forecasting, reporting, and strategic planning.
• Collaborate with Marketing, Sales Operations, and Sales Teams to align on targeting, messaging, and pipeline needs.
• Act as the first point of escalation for sales development challenges and remove obstacles to performance.
• Share market and prospect feedback with relevant teams to help refine campaigns and product messaging.
• Drive a culture of accountability, learning, and excellence within the sales development team.

Requirements

• Experience in sales development or a related field.
• Strong leadership and coaching skills.
• Proficiency in CRM software.
• Ability to analyze data and metrics.
• Excellent communication and collaboration skills.
• Experience with sales funnels and lead qualification processes.
• Ability to drive team performance and accountability.
• Strong problem-solving skills.
• Experience in the healthcare industry is a plus.
• Fluency in English.

Benefits

• Competitive salary and performance bonuses.
• Health insurance coverage.
• Opportunities for professional development and training.
• Supportive team environment.
• Flexible work arrangements.