General Manager - Remote

Overview

The General Manager at Sonora Resort is responsible for the overall management and success of the resort, ensuring exceptional hospitality experiences while maintaining company standards and achieving financial goals.

In Short

• Full-time, year-round position with onsite and remote work arrangements.
• Responsible for managing the resort's operations and staff.
• Work closely with the current General Manager during the transition.
• Focus on customer service and financial performance.
• Requires strong leadership and communication skills.
• Involves business travel up to 25% of the time.
• Must be legally authorized to work in Canada.
• Experience in high-end resort management is required.
• Proficiency with MS Office and resort PMS systems is preferred.
• Offers a competitive salary and comprehensive benefits.

Requirements

• Minimum of three years in a senior management position at a resort or hotel.
• Bachelor's Degree or Diploma in Hospitality Management preferred.
• Exceptional leadership and business intelligence skills.
• Ability to implement and execute high standards.
• Strong interpersonal skills to build relationships with staff and guests.
• Open-minded and problem-solving attitude.
• Fluency in English; second languages are an asset.
• Relevant certifications are a plus.
• Experience in a live-in resort environment preferred.
• Alignment with company values and culture.

Benefits

• Competitive salary and performance-based bonuses.
• Complimentary private lodging during the operational season.
• Remote hybrid work policy during the non-operational season.
• Complimentary meals and snacks during operational season.
• Transportation provided for scheduled work shifts.
• Access to staff amenities and outdoor activities.
• Spa and gift shop discounts for employees.
• Employee discount privileges for family members.
• Opportunities for professional growth and development.
• Social events planned throughout the year.