Experience Designer - Remote

Overview

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work in multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.

In Short

• You will contribute to the design of the end-to-end customer journey, from customer vision and product strategy through to the development of product roadmaps.
• Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems.
• You will facilitate workshops, develop unique design strategies for products, and take part in making strategic decisions at the portfolio level.
• You will contribute to planning and measuring business outcomes and customer metrics across the end-to-end customer journey.
• Identify and develop customer hypotheses in collaboration with both Thoughtworkers and our clients, to run product experiments and customer tests.
• Balance client and Thoughtworker expectations by clearly communicating business outcomes and customer value.
• Extend your expertise to teammates by supporting less-experienced designers when possible.
• Advocate the value of experience design to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups, and more.

Requirements

• Advanced/Fluent Spanish level is required.
• Proficiency in agile design and design systems.
• Knowledge of digital product design and Figma.
• The flows and information architecture of the proposal.
• Testing prototypes with users/stakeholders.
• Work with visual designers to build screens.
• It's a nice to have: strategic thinking and ability to prioritize, works autonomously, improves design processes.
• You have a proven track record in product and experience design with skills in user research, service design, digital product design, interface design, and product strategy.
• You’re comfortable leading and advising discovery and research activities for digital products and services, employing different methods and metrics to communicate customer and business value.
• You're an experienced storyteller able to clearly present your research methods, insights, and findings to your stakeholders.

Benefits

• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you.
• Balance autonomy with the strength of our cultivation culture.
• Career supported by interactive tools and numerous development programs.
• Teammates who want to help you grow.
• Value in helping each other be our best.