Remote Otter LogoRemoteOtter

Customer Success Manager, Marketplace - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Germany

Overview

As a Customer Success Manager, you will lead our sellers to success and play a key role in the development and growth of our company.

In Short

  • Drive marketplace activities within the company in the German market.
  • Develop strategies to support and optimize partner performance.
  • Act as the primary contact for partners regarding inquiries.
  • Create regular analyses based on relevant KPIs to ensure goal achievement.
  • Continuously monitor and improve partner satisfaction and customer experience.
  • Identify new market developments and highlight potential market opportunities for partners.

Requirements

  • Completed studies in business, marketing, or e-commerce, or a comparable qualification.
  • Experience in marketplace or e-commerce.
  • Strategic thinking and ideally experience in the healthcare sector.
  • Excellent time management skills.
  • Enjoy working with data.
  • Willingness to take responsibility and enthusiasm for marketplaces.
  • Strong communication skills and relationship management with stakeholders.
  • Fluent in German and English, both written and spoken.

Benefits

  • Comprehensive onboarding program to help you feel welcome from day one.
  • Membership package for Urban Sports Club to promote health.
  • Access to mental health support from professionals.
  • Flexible home office arrangements.
  • Provision of a fully calculated Germany ticket for mobility.
Redcare Pharmacy logo

Redcare Pharmacy

Redcare Pharmacy is Europe's leading e-pharmacy, dedicated to fostering a healthy and collaborative work environment where employees are valued and inspired. With a mission to ensure that every human has access to health, Redcare Pharmacy emphasizes innovation and teamwork. The company is committed to providing meaningful career opportunities that align with personal values, encouraging individuals to join their journey towards enhancing health and well-being.

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