Patient Account Representative - Collections - Remote

Overview

The Patient Account Representative - Collections provides administrative support to the collections operations, ensuring timely receipt of claim payments and minimizing bad debt accrual while delivering outstanding customer service.

In Short

• Provide administrative support to collections operations.
• Identify and resolve outstanding claims.
• Generate and analyze reports related to patient accounts.
• Ensure timely receipt and processing of claim payments.
• Communicate effectively with customers and vendors.
• Mentor other staff as applicable.
• Assist with various projects assigned by supervisor.
• Maintain compliance with company policies.
• Detail-oriented with strong analytical skills.
• Work cohesively within a team environment.

Requirements

• High School Diploma required.
• 1 - 2 years of related experience.
• General computer skills, including word processing and spreadsheets.
• Good interpersonal and communication skills.
• Ability to work in a team environment.
• Detail-oriented with good organizational skills.
• Ability to lift and/or move up to 50 pounds occasionally.
• Compliance with company policies and procedures.
• Ability to effectively communicate with all levels of management.
• EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity.

Benefits

• Drug-free workplace.
• Commitment to sustainability.
• Recognition programs.
• Strong company culture.
• Opportunities for collaboration.
• Top workplace recognition.