Contract Technical Writer - Remote

Overview

Rad AI is seeking an experienced contract Technical Writer to produce high-quality user-facing documentation that simplifies complex topics for non-technical users.

In Short

• Write, revise, and organize user and customer-facing documentation.
• Translate technical concepts into clear instructions.
• Tackle a backlog of documentation with a focus on consistency and usability.
• Collaborate remotely with various teams to gather information.
• Use content management systems, primarily Zendesk.
• Contribute to established style guides and templates.

Requirements

• 3+ years in a technical writing role, ideally for SaaS products.
• Portfolio of published customer-facing documentation.
• Experience simplifying technical subjects.
• Familiarity with content management tools like Zendesk.
• Proven ability to prioritize tasks and meet deadlines.
• Strong communication skills.

Benefits

• Comprehensive Medical, Dental, Vision & Life insurance.
• 401(k) plan.
• Location flexibility (remote-first company).
• Flexible PTO policy.
• Annual equipment stipend.