Remote Otter LogoRemoteOtter

Support Data Engineer II - Remote

Posted 6 weeks ago
DevOps / Sysadmin
Full Time
USA

Overview

The MongoDB / Elasticsearch / Linux Sysadm / Ansible Engineer supports various database and automation in a 24/7 Linux environment.

In Short

  • 2+ years of experience with MongoDB or Elasticsearch application support, DBA or development
  • 3+ years of experience with other database application support or DBA or development
  • 2+ years of Linux system administration
  • 2+ years of Linux system automation
  • Issue resolution for database application alerts, upgrades, patching, security, data restorals and replication
  • Operating system and network troubleshooting
  • Responding to customer requests (tickets and chats)
  • Monitoring alerts and production environment
  • Working in a flexible schedule including weekends and holidays
  • On-call rotation during regular shift hours

Requirements

  • Excellent troubleshooting skills
  • Experience managing MongoDB, Elasticsearch or other database configurations
  • Good understanding of Linux operating system, especially debian and CentOS
  • Ability to work well in teams
  • Ability to communicate technical details and write documentation
  • Ability to work independently as part of a remote team

Benefits

  • Training for required expertise in database application support and Linux system administration
  • Opportunity to work with a variety of technologies
  • Participation in a supportive team environment
  • Flexible work schedule
  • Remote or hybrid work options
Rackspace logo

Rackspace

Rackspace is a leading provider of cloud solutions, specializing in advanced technical support and management of complex AWS-based environments. The company focuses on delivering high-performance, secure, and scalable cloud architectures while ensuring optimal operational efficiency. With a commitment to customer satisfaction, Rackspace empowers its teams to troubleshoot critical issues, implement automation, and lead innovative projects in cloud migration and modernization. The company values technical expertise, collaboration, and continuous improvement, making it a trusted partner for businesses navigating their cloud journeys.

Share This Job!

Save This Job!

Similar Jobs:

Altruistiq logo

Data Support Engineer - Remote

Altruistiq

11 weeks ago

Join Altruistiq as a Data Support Engineer to help solve customer issues and contribute to sustainability efforts.

Worldwide
Full-time
Software Development
Altruistiq logo

Data Support Engineer - Remote

Altruistiq

11 weeks ago

Join Altruistiq as a Data Support Engineer to help solve customer issues and contribute to sustainability efforts.

Costa Rica
Full-time
Software Development
QuickNode logo

Support Engineer II - Remote

QuickNode

6 weeks ago

Join QuickNode as a Support Engineer II to provide technical customer support and ensure high-quality service in the blockchain ecosystem.

Worldwide
Full-time
Customer Service

Laserfiche

Support Engineer II - Remote

Laserfiche

25 weeks ago

Join our Product and Customer Support team as a Support Engineer II, providing technical support and troubleshooting for Laserfiche software.

USA
Full-time
Customer Service
$65,000 - $90,000/year

Laserfiche

Support Engineer III - Remote

Laserfiche

7 weeks ago

Laserfiche is seeking a Support Engineer III to provide high-level customer support and troubleshoot software issues.

USA
Full-time
Customer Service
$90,000 - $95,000/year